The following is a list of questions commonly asked by our viewers.
If you have any questions or concerns about this site please e-mail
us at: faqs@eparentingnetwork.ca
Q: What type of computer do I need to view the webcast?
You should be able to view the webcast on any computer once you
have downloaded Microsoft's Media Player. For the best results use
a computer that is at least a Pentium I and has a high speed connection
to the Internet.
Q: When Microsoft Media Player opens nothing plays?
When Media Player first opens it can take a bit of time (20 -
30 sec.) before you see anything, as the program prepare to play
the webcast. If the Media Player logo does not appear in the viewer
window almost right away you should check the program settings.
Q: How do I participate in the webcast?
The last part of each webcast will be a question period for our
special guest. If you have a question you would like our expert
to answer, you can e-mail them in during or before each webcast.
Canadian Institute of Child Health
Suite 300 - 384 Bank Street Ottawa, Ontario, K2P 1Y4, Canada
Phone: 613-230-8838, Fax: 613-230-6654
E-mail: mail@eparentingnetwork.ca www.cich.ca